Cyber Security Policy

Effective Date: 24/04/2025

Harle Tech 3D Printers (“we”, “our”, “us”) is committed to protecting our customers, systems, and data from cyber threats. This Cyber security Policy outlines the security measures we take to safeguard your personal information and maintain the integrity of our website [www.harle.tech].

1. Data Protection and Encryption

• All data transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.
• Our website uses HTTPS to ensure all communication between your browser and our servers is secure.
• Sensitive payment information is not stored on our servers and is securely processed by trusted third-party payment gateways.

2. Website Security

We employ multiple layers of security on our website, including but not limited to:

• Firewall protection to prevent unauthorized access.
• Regular software updates and security patches to protect against known vulnerabilities.
• Automated monitoring tools to detect and block suspicious activity.

3. User Account Security

If our website allows users to create accounts:

• Users are responsible for maintaining the confidentiality of their login credentials.
• We recommend using strong, unique passwords and enabling two-factor authentication (if available).
• We reserve the right to suspend accounts showing signs of unauthorized access or malicious activity.

4. Data Access and Storage

• Only authorised personnel have access to customer data, and such access is granted strictly on a need-to-know basis.
• We retain customer data only for as long as necessary to fulfill the purpose it was collected for, including for legal, accounting, or reporting requirements.

5. Threat Response and Breach Notification

• In the event of a suspected data breach, we will:
  • Investigate immediately.
  • Contain the breach to minimise impact.
  • Notify affected users as required by law or applicable regulations.
  • Report the incident to the relevant authorities, if necessary.

6. Customer Responsibilities

While we take every precaution to keep your data secure, you can help by:

• Keeping your passwords private and secure.
• Avoiding sharing account access with others.
• Reporting any suspicious activity or emails to us immediately.

7. Policy Updates

This policy may be updated from time to time to reflect changes in law, technology, or our security practices. All updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about our Cybersecurity Policy or suspect a security issue related to your interaction with Harle Tech 3D Printers, please contact us:

Harle Tech 3D Printers
Email: info@harle.tech